Privacy Policy
Effective Date: February 23, 2026 | Last Updated: February 23, 2026
Company: Lock Fitness Inc
Operating as: F45 Morgan Heights
Location: 3211 152 Street, Surrey, British Columbia V3Z 3M1, Canada
Website: www.f45trainingmorganheights.com
Email: info@f45trainingmorganheights.com
Phone: +1 778-900-9977
Lock Fitness Inc, operating as F45 Morgan Heights, operated by its ownership and management team, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, enroll in services, or communicate with us. By using our website or providing your information, you agree to the terms outlined below.
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1) Information We Collect
a) Information You Provide
We may collect the following information when you voluntarily submit it through our website or in person:
Name
Email address
Phone number
Child participant information, when applicable
Appointment or class preferences
Payment and billing information for services
Communication preferences, including SMS consent
b) Information Collected Automatically
We may receive limited information from secure service providers such as payment processors, scheduling platforms, email systems, or SMS delivery platforms necessary to operate our business.
c) Information from Service Providers
We may receive limited information from secure service providers, such as:
Payment processors
Scheduling platforms
Email and SMS delivery platforms
This information is necessary to operate our business and deliver services effectively.
2) How We Use Your Information
We use personal information to:
Provide functional training, fitness classes, and related services
Respond to inquiries and schedule classes or trials
Send appointment confirmations and reminders
Communicate important updates about programs or facility operations
Send promotional messages, only if you have provided consent
Process payments and maintain accurate records
Improve our website and services
Comply with legal and regulatory obligations
F45 Morgan Heights communicates directly with its members and prospective members. We do not sell leads or distribute personal information to third parties for marketing purposes.
3) SMS Communications
If you provide your phone number and opt in through our website form or other written consent method, you agree to receive SMS messages from F45 Morgan Heights. These messages may include:
Appointment confirmations
Class reminders
Program updates
Facility notifications
Class confirmations
Appointment reminders
Program updates
Facility notifications
Occasional promotional offers related to our services
Message frequency varies. Message and data rates may apply.
Consent is not a condition of purchase.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us using the information listed below.
We do not share SMS opt-in data or consent information with third parties for marketing purposes.
4) Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
Service providers that support business operations, such as hosting, payment processing, scheduling, or messaging platforms, under agreements requiring data protection.
Legal authorities if required by law, subpoena, or court order
Successor entities in the event of a merger, acquisition, or business transfer
SMS consent and phone numbers collected for messaging purposes will not be shared with third parties for marketing.
5) Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Operate and maintain site functionality
Understand visitor behavior
Improve performance and user experience
You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
6) Data Retention
ined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
If you opt out of SMS or email communications, we will maintain limited information necessary to honor your opt-out request.
7) Your Privacy Rights
Depending on your location, you may have the right to request:
Access to your personal information
Correction of inaccurate information
Deletion of your personal information
Withdrawal of marketing consent
To make a request, please contact us using the details below. We may verify your identity before processing certain requests.
8) Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take steps to secure your data, no system of transmission or storage is guaranteed to be completely secure.
9) Contact Us
Lock Fitness Inc, operating as F45 Morgan Heights
Website: www.f45trainingmorganheights.com
Email: [email protected]
Phone: +1 778-900-9977
For privacy-related questions or to exercise your rights, please contact us using the information above.
10) Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Continued use of our website or services after updates are posted constitutes acceptance of the revised policy.
This Privacy Policy is provided for general informational purposes and is not legal advice.